FAQ

Q: I placed an order but I didn't receive a confirmation email. A: Please check your spam and promotions folders and add us to your email contacts to make sure you receive our emails in your inbox. Q: How do I know when my order is ready? A: Once you have placed your order, you can come into the dispensary immediately to make your purchase and have your order prepared. Orders placed before 8:30pm are for same day pick up. Orders placed after 8:30pm are for next day. All orders are cleared at the end of each day. Q: Can someone else pick-up my order for me? A: If you are a medical patient with an authorized caregiver, your caregiver can pick-up your order for you. If you are a recreational customer, you must present your own valid 21+ ID to pick up your preorder. Still have a question? Contact us: https://dispensary33.com/contact/